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REFUND POLICY

A Legal Disclaimer

At Enigex, we are committed to providing an engaging and rewarding treasure hunt experience. Please review our refund policy outlined below:

  1. No Refunds After Access: Once you have accessed any clues, maps, or other digital content provided by Enigex, all fees paid are non-refundable. This policy is in place because accessing these materials equates to consuming the service we offer.

  2. Faulty Digital Content: In the unlikely event that the digital content provided is faulty or not as described, you are entitled to a repair or replacement. If a repair or replacement is not possible or fails to resolve the issue, you may be entitled to a partial refund, depending on the circumstances.

  3. Consumer Rights: This refund policy does not affect your statutory rights under applicable consumer protection laws. For more information on your rights regarding digital content, please refer to the Consumer Rights Act 2015.

By participating in Enigex's treasure hunts, you acknowledge and agree to this refund policy. If you have any questions or concerns, please contact our customer support team before making a purchase.

Note: This policy is subject to change without prior notice. Please review it periodically for any updates.

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